SD card Issues

To track down an SD card issue, first look for Jaunt ONE camera modules with status indicator LEDs with a fast green blinking pattern (flashing three times per second). Verify whether those modules contain SD cards.

If a module status indicator LED has a fast green blinking pattern and has an SD card inserted:

  1. View the error Jaunt ONE Controller's Global Log
    • Command+L on the keyboard will open the Global Log
    • Warning messages with be listed in yellow
  2. If the error is "SD Card in module N is write protected", remove the SD card for the module to verify that the SD card is not write-protected. Move the slider switch on the SD card away from the lock symbol.
  3. If the error is RECOVERABLE_ERROR_TYPE_SD_FULL, the reported module has a card that does not have sufficient space. Replace the SD card or format it to continue.
  4. If the error is "SD Card in module N failed to initialize":
    • Eject and re-insert the card. Re-seating the SD card may resolve SD card initialization problems.
    • Format the SD cards through Jaunt ONE Controller. The SD card may be readable and writeable but needs to be initialized with a compatible format. This will erase any data already on the SD card so do this only if the SD card's data is no longer needed.
    • Format the SD card on an external device. If formatting using Jaunt ONE Controller does not work, format the SD card using a computer or other device. The SD card must be partitioned with the MBR scheme and to format the file system with FAT32.  See instructions below.
    • If the card still keeps failing, use another card. If the module keeps showing the same failure with multiple different SD cards, the module may need repair or replacement.


Formatting an SD Card in MacOS

To format an SD card in MacOS for use with Jaunt ONE, use the following steps:

Note: formatting SD cards will erase all data on the card and is irreversible. Ensure all data is backed up prior to proceeding with the format procedure.

  • Insert the SD card into the integrated SD card reader or use a USB SD card reader
  • Launch the Disk Utility application on MacOS (Command+Spacebar will open Spotlight Search, type in Disk Utility and press the Return key)
  • Select the SD Card in the left pane of the Disk Utility
  • Select the 'Erase' icon
  • Configure the fields as follows:
    • Name - Untitled
    • Format - MS-DOS (FAT)
    • Scheme - Master Boot Record
  • Select the 'Erase' button

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